Email and SMS

Our account managers and consultants excel at keeping your customers engaged and well-cared for. Leveraging our team of researchers and designers, we will strengthen your business with cutting-edge insights, creative branding, and proprietary innovative technology.

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Personalized messages that make an impact.

Retention strategies don’t have to be one-size-fits-all. Our method helps you grow and retain your audience with a highly personalized approach.

Email Strategies

Success with email hinges on relevance. We'll help you segment your audience using behavioral analytics, psychographics, and historical data to create email workflows that save you time, boost revenue, and enhance customer retention.

The Email & SMS
tools you need to grow and retain.

At O2 Mobile Agency, our approach to customer retention is designed for adaptability and continuous improvement. Our team of digital experts is ready to help elevate your business to the next level. Whether it's making small enhancements to your existing online store or collaborating to create a fresh, innovative vision and experience, we're here to accelerate your growth. Crafting unique and memorable digital experiences is a dynamic, multi-step process in today's ever-evolving internet landscape.

Research & on-boarding

Design

Development

Quality assurance & launch

Ongoing support

Our Email & SMS Strategy

  • Goal Setting & Audience Research: Our team collaborates with you to establish retention goals and develop your Ideal Customer Profile (ICP). This enables us to create personalized content and effectively track the success of your campaigns.
  • Segmentation & Audience Development: Leveraging historical and psychographic data, we will segment your audience based on their preferences and experiences with your brand. This allows us to create targeted, marketable lists that form the foundation of your campaign.
  • Strategy Development: Our team will analyze your entire customer journey, identifying opportunities for email and SMS engagement. We'll determine the optimal campaign frequency, automation possibilities, and create content that resonates with your customers.
  • Design & Execution: Our creative team will take the lead in crafting eye-catching emails and messages, featuring attention-grabbing subject lines, concise messaging, and high-quality imagery.
  • Track & Analyze: We meticulously monitor and report the performance of your email and SMS campaigns, tracking open rates, click-through rates, conversions, and unsubscribes. This allows us to continuously refine and enhance the effectiveness of your campaigns over time.

Schedule Your Consultation

Please feel free to get in touch using the form below. We’d love to hear for you.